PlayFrank Casino Test - the best overall package on the web?

Author: Shon D.

Do you know Frank? He looks a bit like a Minions and appears to be the mascot and namesake of the casino. In any case, it offers you a huge selection of games, more than 2000 in number. The provider also scores with a program for personalized awards. Sounds interesting? We think so too. And that is by far not all that PlayFrank Casino has to offer its users. Therefore, be curious what we have prepared for you.

Insider tip for slot fans
300€ Bonus + 200 free games
Accepted payment methods: Visa Mastercard Trustly Skrill Neteller
  • License:
  • MGA
  • Those / B2B / 201/2011
Casino Rating:
  • Bonus: 4.5
  • Games: 5.0
  • Mobile: 5.0
  • Live: 5.0
Result: 4.6/5
Why PlayFrank Casino?
  • Over 2000 games
  • 24h customer support
  • Top rewards program
Popular games: Montezuma, Starburst, Rainbow Riches, Immersive Roulette

In our PlayFrank test we give you a comprehensive overview of this relatively young online casino. It starts with an overview of the range of games and the most recommended games. Then we deal with the provider's bonus offers and give an overview of which payment service providers PlayFrank works with. Afterwards we will tell you how you can best the support, and at the end we will give you some information about the company behind the casino. We think that after reading this you will have a good basis for deciding whether an account at PlayFrank Online Casino is worthwhile.

Before we start with the individual points, let's take a quick look at the security aspects at PlayFrank Online Casino. Licensing was carried out by the regulatory authority in Malta. With this European license it is possible for you to offer casino games all over Europe. The connections between you and PlayFrank are provided with 256-bit encryption, which banks also use to secure their payment transactions. The provider specifically points out in his FAQs that all customer funds are kept in a separate account at the Valetta bank from the company's funds. That's what we call transparency.

Thousands of Games - Top Software Providers

The platform in PlayFrank Casino is based on the latest web standards and automatically adapts to the individual end devices. You don't need to download any extra software. For the huge selection of games, PlayFrank has brought 32 software providers on board and managed to create a clear range despite this mass. You can quickly find the game you want using the intelligent search function. Additional filter options make it much easier to keep an eye out for new and interesting games. At the bottom right you will always find a button to go straight to the customer support live chat. The account overview and the individual settings are immediately visible and the PlayFrank mascot is always shining at you somewhere. As an overall impression, the provider has managed to create an intuitive and friendly gaming atmosphere.

  • Strengthen:
  • Clear offer
  • 32 Softwareprovider
  • More than 1300 games mobile
  • Riesen Live Casino
  • European license
  • Regular promotions
  • Weaknesses:
  • Few payment providers
  • Only slots count for bonus

In terms of the number of games, the selection at PlayFrank Casino is hard to beat, 2212 games, that's an announcement. Game developers such as NetEnt, Microgaming, Evolution Gaming or NextGen are responsible for this. These well-known and renowned manufacturers create a variety of high quality and innovative games with a lot of features. PlayFrank categorizes the games into slot machines (1617), classic slots (82), table games (155), live casino (86) and jackpots (43). In the lobby you will also find a list of new games. They are displayed in a clear tile look. We find it very nice that you can immediately see which software manufacturer developed a game.

Slots, slots and even more slots

As you have already noticed, the slot machines section with 1617 games is by far the largest part in the PlayFrank Casino. Whether Starburst, Immortal Romance or Gonzo’s Quest, you will find many classics of this genre. The filter gives you the option to search for slots by individual software developers or for topics such as animals or vacations. A very interesting filter option is to filter by variance, this tells you whether there are few high or many small wins waiting for you. The progressive jackpot Hall of Gods was at 2.5 million euros, the fullest jackpot slot at the time of the test. Arabian Night also offered millions and the famous jackpot Mega Fortune from NetEnt can also be found in the list of jackpots.

The most popular slot at PlayFrank Casino was Who wants to be a Millionaire, closely followed by Rainbow Riches Pick’n ’Mix and Montezuma. The long-running Starburst is also in the top 5. If you want to try a new slot, we recommend Throne of Gold from the manufacturer genii. On a total of 20 paylines, the number of which you can determine yourself, you have the opportunity to bet up to € 50 per round. Take some time to go through the large selection and you will surely come across more interesting slots. There is definitely plenty of choice.

Table and card games for every taste

Even if slots make up the largest share in online casinos, you will of course find many more games. Roulette, blackjack, baccarat and poker, which you know from offline casinos, are right at the forefront of players' favor. You can find 57 different roulette and around 100 blackjack games, both with a random generator and with live croupiers, in the PlayFrank offer.

In addition to several classic European, French and American roulette variants, there are variations such as Monopoly Roulette, Astro Roulette or Multi Wheel Roulette, in which you can activate up to eight wheels. Chinese roulette is very exotic, but somehow we couldn't really understand it and the help text needs to be improved, to say the least. It's a shame because the game seems interesting despite the mediocre graphics. A round of European Progressive Roulette then calmed us down, even if we couldn't hit the jackpot.

Our passion is primarily blackjack. A high RTP and a large scope for decision-making make the game interesting. In the selection of the PlayFrank Casino, you will mainly find different standard variants. But you will also discover rarer variants such as Spanish blackjack, which is played with only 48 cards and all 10s are taken out of the game. This increases the house edge first, but is offset by further rule changes. You will find a particularly high RTP at Atlantic City Blackjack and you will find real casino flair in one of the tables in the Live Casino.

There is no “Other Games” category in PlayFrank Casino. This makes the search for other games a little more difficult if you don't know the exact name. But it is enough to enter keywords. Under the terms poker you will find several variants of video poker, such as Jacks or Better. Casino Hold'em, scratch cards (scratch cards) and Caribbean Stud Poker are also easy to find. Even though it can be fun to sift through the categories, we would appreciate it if, for example, a filter was in place to find such games better. If you would like to try baccarat outside of the live casino first, you have several options with the versions of NetEnt. Fans of the craps game of dice will find a game from the software manufacturer Multislots. Keno is offered 14 variants.

The Live Dealer Casino - feel like James Bond

Are you also fans of live casinos like us? With the streaming offer, have the best Indian online casinos created a great offer. At PlayFrank Casino you will find a selection of more than 80 tables. Evolution Gaming and NetEnt in particular make this possible. But also less common providers like ezugi provide one or the other table. We really like the information about the table limits in the tiles. If you need some start-up capital, then play Casino Hold'em and crack the progressive jackpot with millions in prizes with a side bet. You can find more details in our PlayFrank Live Casino review.

More than a thousand mobile games in the app

Gaming providers recognized early on how important smartphones and tablets are in our everyday lives, and many of them Mobile games available made. You can also play more than half of the offer at PlayFrank Casino on the go. Sounds like little? Well, with more than 2200 games, there are still 1300 to choose from, more than most online casinos even offer. You don't need to download an app, everything works fine via the browser. So there is nothing in the way of fun on the go. You can find more in our mobile review.

Bonuses and promotions - personalized at PlayFrank Casino

PlayFrank Casino advertises its new customers with a neat welcome package. But even after this first offer there is a lot on offer. There is a point “Daily competition” under which you discover several challenges that have to be mastered and are rewarded with extra prizes. You also unlock other options, which further increases the incentive. It is always worth taking a look at the promotions section, as there are free spins and other advantages. The highlights are the so-called gradients. The idea behind it is to reward your gambling behavior. So no promotions for games that you don't like to play anyway or just special bonuses for ViPs.

The welcome pack at a glance

Welcome bonus
  • Welcome bonus: 300 € + 200 free games
  • Sales claim: 35x
  • Minimum deposit: 20€
  • Validity: 7 days
  • Secure Bonus now!

The welcome package consists of three levels and includes a bonus payment and free spins. The casino puts the same amount on top of the first deposit up to a maximum of € 100 and gives you 50 free spins. A second payment is rewarded with a 50% bonus up to a maximum of € 200. You also get free spins, this time limited to the popular Starburst slot. If you are fans of this classic, then you will be happy with the third level, because you get 100 free spins for this slot with your third deposit. The payment must be at least € 20 in each stage.

Before you decide on a bonus offer, it is important to know the wagering requirements. For the first payment you have to convert the bonus including the deposit amount 35 times within 7 days. The free spins, however, have to be wagered 40 times and are valid for 24 hours before they expire. Deposits made via Skrill or Neteller do not count towards the bonus offer. The same conditions for the bonus amount and the free spins apply to the respective other levels. In order to take advantage of the offers, they must be selected explicitly. Only slots (100%) and classic slot machines (50%) count towards meeting the wagering requirements. Twenty-four slots like Big Bad Wolf or Cool Buck are also excluded.

Individuality is in the foreground in the Playfrank Casino

We have already reported on the daily and regular campaigns. Now let's look more closely at what PlayFrank calls “gradients”. This is supposed to be a new and fair reward system that adapts to you and your style of play. Like many other systems, it is arranged in levels that you climb by playing. In any case, it is an exciting approach with which the provider wants to replace classic loyalty systems such as Punkt or a VIP club. How far this works in reality remains to be seen. We will definitely stay tuned and report.

Payment methods: this is how you fill your account and withdraw winnings

At some point demo games get boring and you switch to real money wagering. To do this, you first need some cash in the account. At least now you should think about the individual payment terms. PlayFrank Casino offers you the two most popular credit cards with Visa and Mastercard. You can also find Neteller and Skrill. These providers are very common in the casino world. Just keep in mind that first deposits made through this do not count towards the welcome bonus. The company Trustly works with many large Indian banks and also allows payments to be made to the PlayFrank account. Zimpler (pay via mobile phone number), paysafecard (prepaid card) and ecoPayz (online transfers) complete the list. The deposits are usually immediately credited to the account, the minimum deposit amount is € 20.


You can have your winnings, which you will hopefully accumulate in abundance at PlayFrank Casino, paid out in different ways. It is easiest if you have paid in by credit card, then it is best to use this also for the payout, if your bank accepts this. In general, the same method should be used as when making a deposit. The casino usually takes 24 hours to pay out and is extended to 3-5 working days due to the banks' processing time. There are no fees and you have to withdraw at least € 20. The maximum amount is limited to € 25,000 per month and € 10,000 per week. Progressive jackpots are exempt from this rule. For security reasons, you have to authenticate yourself before a payout.

Customer service - live chat around the clock

The support in Playfrank Casino achieves you through the live chat. This is occupied around the clock and always find the same on the website. Of course, we tested him and asked a question regarding deposits. The employee answered in Indian, was very friendly and competent. A nice feature is to send the chat by e-mail. This is important in any disputes to have something handfest. Thus, we did not disturb the lack of a telephone hotline at all.

Before you the friendly support, you can first check the FAQ to see if you can find a solution to your problem there. You can find this under “Frequently Asked Questions” and, despite the lack of a search function, it is very well structured. In conclusion, we can say that the customer service at PlayFrank Casino makes a very good impression. We never felt left alone for a second. The texts on the website are also usually very informative and in good Indian, which unfortunately is not always the case.

Data and facts about the PlayFrank Casino

The PlayFrank Casino would open in 2014. The company EveryMatrix Ltd., which is based in Malta, is behind the offer. The local authorities have also issued the gambling license. The small state is a popular place as it offers good tax and regulatory conditions for gambling companies. As a member of the EU, European law also applies, which is important for any disputes. The website is provided with a strong 256 bit encryption and guarantees a secure connection. With Gamecare and BeGambleAware, the casino works with two organizations that you can turn to if you are addicted to gambling. You also have the option of setting limits or having your account temporarily blocked.


We have given you a detailed overview of the casino in our review and now want to draw our conclusion. We have had very positive PlayFrank Casino experiences. The game selection is huge and if you're not looking for Playtech games, you will most likely find them. The large live casino also leaves nothing to be desired. Take a look at the offers yourself to see if your favorite games are included. The bonus offer is perfect for slot fans, unfortunately no other games are counted, which is a shame. We were very satisfied with the customer service, even if there is no telephone hotline. A small downer is the lack of the popular payment provider PayPal in this country. If that's important to you, it's best to take a look at the Top PayPal Casinos around. According to our PlayFrank Casino experience, the provider is definitely worth a recommendation.

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